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FAQ

SHIPPING METHOD

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHERE DO YOU SHIP?

HOW DO YOU SHIP?

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY I HAVE TO PAY EXTRA FEE FOR SHIPPING COMPANY FOR RECEIVING MY ORDER?

PAYMENT

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING?

ORDER

HOW TO PLACE AN ORDER?

HOW CAN I MODIFY or CANCEL MY ORDER

POST - PURCHASE

WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

WHAT IF THE TRACKING INFORMATION OF MY ORDER SHOWS "RETURNED TO SENDER"?

I RECEIVED THE WRONG ITEM. WHAT SHOULD I DO?